Mike Sullivan, Sales Associate
Mike hails from Brownsburg, Indiana. Previously, he worked for Rembrandt Remodeling in Marietta, Georgia, selling decking, roofing, kitchen remodeling products, replacement windows, siding, and doors. Mike maintains that outstanding salesmanship requires a complete understanding and execution of the sales process. This means having a presence and level of involvement in the sales transaction uncommon today, and which he believes his customers deserve. This requires providing service before, during, and after the installation is made. Mike points out that follow-up with his Mr. Window customers is especially important. ” ;With many companies, you never see the salesperson after the sale is made,” he says. ” With us, follow-up is a distinct part of the process. We want to be sure that the job has been completed to the customer’s satisfaction.” Mike adds, ” Mick wants us to guide our work by his motto, and embrace it as our own: ‘If you treat people right, the word gets around.’ We offer a high-quality product at a fair price with excellent service. You won’t see Mr. Window billboards or TV commercials or radio jingles from us for that very reason — his philosophy has worked since 1987.”
Chris Pasa, Sales Associate
Chris Pasa has been with Mr. Window since 2005. He was born and raised in Boone Grove, which is a small town in Northwest Indiana. He moved to Indy after attending Ball State He now lives here with his wife, Autumn, who is a teacher at Noblesville High School and their daughter Audra. Chris approaches the sales process in the same way that he would want someone to approach him. He Listens to what the customer wants and needs and helps match them up with the best product at the best value available.
Mike Louden, Field Engineer
Mike has worked for Mr. Window since 1994, and has been installing windows and doors for the past 20 years. As Mr. Window’s lead installer, Mike manages the installation worksite, as well as makes service calls. He is particularly adept at measuring, the precision of which is the foundation of every successful window and door installation. He also pitches in with inventory control and unloading trucks delivering product to the Mr. Window office prior to installation. Mike’s expertise as an installer is derived from his years of work in the field prior to joining Mr. Window. Mike performed installations for many remodeling firms specializing in replacement window and door sales and installations. Mike is a lifelong student of continuous improvement. No matter how many windows and doors he’s installed during his career (“too many to count,” he says), he has one objective for each new job: ” I try to make my next project better than the last one.” Mike’s service orientation is a great fit with Mr. Window’s. For example, he’ll do the measurements for Mr. Window jobs at night or during the weekend to accommodate customers’ schedules. Mike’s work embodies the pursuit of perfection. In an industry where installers have little company loyalty — and companies themselves offer little in return — Mike’s long-term relationship with Mr. Window is a remarkable story, for all concerned. He attributes it to this: ” Mick Widmeyer is fair and respects his employees and customers.” In turn, Mike is hard working, honest, dependable, friendly, and interested in delivering high quality craftsmanship at all times. This winning combination of sales and service is what truly differentiates Mr. Window from the rest of the pack. And why our customers have named us an Angie’s List Super Service Award winner for five consecutive years.
Chuck Stocksdale, General Manager
Chuck is our newest employee. He comes to us with over 25 years experience working for a nationwide commercial painting business. As general manager, he is an intricate part of our business – scheduling jobs, services, customer relations, and keeping the office running smoothly.